COVID–19

Posted: 14 July 2020

We're open!

As of Tuesday 14 July, we are reopen! Hooray!

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As per government guidelines, we're unable to return with our full compliment of treatments. Facials, facial waxing, lashes and brows aren't allowed until 1 August. You can still book these online, however, please only do so on or after 1 August 2020.

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Until 1 August, below is a list of our treatments on offer:

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• All nails – Shellac, Gel and Acrylic

• Maniures and pedicures

• Hot waxing (arms, legs, body and intimate areas)

• Strip waxing (arms, legs, body and intimate areas)

• Massages

• CACI ECM 

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All of our other treatments are bookable, although to reiterate, please only book facial treatments from 1 August.

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Posted: 6 July 2020

COVID-19 Infection Prevention & Control Policy

We've released a COVID-19 Infection Prevention and Control policy, outlining how we, at Your Beauty Secret, are working hard to keep you, our staff and our community safe when we reopen in the coming weeks.

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You can download and view our full policy - in more depth - by clicking on the PDF document link below, however, here is a brief summary of key points:

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• All staff completed the Coronavirus (COVID-19) Infection and Control course

• If you or anyone in your household feels ill, or has COVID-19 symptoms do not come to the salon

• Our staff will self-isolate if there have any virus symptoms or feel ill

• Our cancellation T&Cs have been amended to allow for last minute cancellations owing to virus symptoms 

• Physical distancing will be in place in the salon with staggered appointment times

• Increased frequency of cleaning, disinfecting and cleaning of towels and uniforms

• PPE will be worn by staff before, during and after treatments

• We’ve carried out a risk assessment on all of our treatments to ensure they’re safe

• Personal hygiene is of paramount importance both for us and for our clients

• Payment will be by card, contactless or bank transfer wherever possible

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Download the full policy here:

Posted: 1 July 2020

We're remaining closed on 4 July

Hello again, I hope you, your family and loved ones are keeping safe.

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We're remaining closed on 4 July after the English government only gave hairdressing salons the green light to reopen. Though frustrating, as we're fully prepared to reopen, COVID-19 secure, with a host of additional measures in place to ensure your safety, we respect the government's decision. Through industry bodies, we are naturally seeking further guidance and assurances from Westminster as to when we can reopen, as well as reasoning behind their decision to keep us closed. We'll keep you posted with any updates we receive.

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To avoid further disappointment and inconvenience to you, our loyal clients, we've suspended bookings 1 August 2020. We expect to reopen mid-July, however, and if this changes we'll post an update here straight away.

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BOOK ONLINE NOW, for appointments from 1 August.

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Remember that any nail appointments booked with Sarah, will receive a 20% discount!

Posted: 13 May 2020

Keeping our clients, staff and community safe

As soon as we reopen, we will have new measures in place to ensure we're keeping you, our staff and our community as safe as we can, and fight back against the spread of COVID–19. We will be fully complying with government, Public Health England and the Health and Safety Executive's advice and guidelines as well as implementing additional measure as we see necessary, going above and beyond to keep us all safe.

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As we adapt to the new normal, there will be some noticeable changes in-salon:

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• Face masks: our staff will be wearing face masks, and for certain treatments, eye protection. We ask all our clients to also wear face masks – if you don’t have one, we can provide you one for a small charge

• Staggered appointments: we’ll make sure that two clients aren’t arriving at the same time, with a maximum of two clients in the salon at any one time

• Arriving at the salon: If you arrive early, we kindly ask you to wait in your car. The salon door will be locked in between appointments, and the reception waiting area closed

• Hand sanitiser: please sanitise your hands immediately on entering the salon. Sanitiser will be available for you to use

• Disposable cups: to further reduce the risk of transmission, we’ve temporarily replaced our china mugs for paper cups, that can be binned straight after use

• Cashless payments: we’ll only be taking card, contactless and bank transfer payments

• Additional opening hours: we'll be open every Monday from 09:30–18:00 to ensure we can fit you all in with our two client-two staff rule

• Catch it, bin it, kill it: we won’t run a mile if you sneeze, but please do so into a tissue, bin the tissue and wash your hands straight away

Alongside these new measures, we’ll be taking extra time after each appointment to sanitise and disinfect all treatment areas, including the bathroom.