COVID–19

Posted: 13 May 2020

Keeping our clients, staff and community safe

As soon as we reopen, we will have new measures in place to ensure we're keeping you, our staff and our community as safe as we can, and fight back against the spread of COVID–19. We will be fully complying with government, Public Health England and the Health and Safety Executive's advice and guidelines as well as implementing additional measure as we see necessary, going above and beyond to keep us all safe.

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As we adapt to the new normal, there will be some noticeable changes in-salon:

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• Face masks: our staff will be wearing face masks, and for certain treatments, eye protection. We ask all our clients to also wear face masks – if you don’t have one, we can provide you one for a small charge

• Staggered appointments: we’ll make sure that two clients aren’t arriving at the same time, with a maximum of two clients in the salon at any one time

• Arriving at the salon: If you arrive early, we kindly ask you to wait in your car. The salon door will be locked in between appointments, and the reception waiting area closed

• Hand sanitiser: please sanitise your hands immediately on entering the salon. Sanitiser will be available for you to use

• Disposable cups: to further reduce the risk of transmission, we’ve temporarily replaced our china mugs for paper cups, that can be binned straight after use

• Cashless payments: we’ll only be taking card, contactless and bank transfer payments

• Additional opening hours: we'll be open every Monday from 09:30–18:00 to ensure we can fit you all in with our two client-two staff rule

• Catch it, bin it, kill it: we won’t run a mile if you sneeze, but please do so into a tissue, bin the tissue and wash your hands straight away

Alongside these new measures, we’ll be taking extra time after each appointment to sanitise and disinfect all treatment areas, including the bathroom.